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Payment Policy

Payment Policy

At ClickNCart, we are committed to delivering a secure, reliable, and seamless payment experience for all our customers. This Payment Policy outlines the accepted payment methods, security practices, product delivery expectations, and refund guidelines to help you shop confidently on our platform.

1. Accepted Payment Method

We accept payments through Stripe Payments, a globally recognized and highly secure online payment gateway. This platform allows you to make purchases using:

  • Major credit and debit cards (Visa, Mastercard, American Express, etc.)

  • Other supported digital wallets, as permitted by Stripe

All payments are processed instantly, ensuring fast order confirmation and reliable delivery of your antivirus product key.

2. Payment Security

Your privacy and security are our top priorities. Stripe Payments uses advanced encryption technology and PCI-DSS compliance to safeguard your payment information. ClickNCart does not store or share your full payment details. All sensitive data is securely handled by Stripe's encrypted system.

You can shop with peace of mind knowing that your transaction is protected at every step.

3. Order Confirmation & Billing

After a successful transaction:

  • You will receive an order confirmation email

  • Your antivirus product key will be automatically sent to your registered email address

Please ensure that you provide an accurate and active email during checkout to avoid delivery delays.

If you do not receive your key within a few minutes, we recommend checking your spam or junk folder, or reaching out to our support team for immediate assistance.

4. Currency & Charges

All transactions on ClickNCart are processed in U.S. Dollars (USD). Your bank may apply additional international charges or currency conversion fees based on your card issuer’s policies. ClickNCart does not control or add any hidden charges.

5. Failed or Declined Payments

If your transaction fails or is declined, we recommend:

  • Confirming that all card details are entered correctly

  • Checking with your bank for any temporary blocks or restrictions

  • Trying an alternate card or payment method through Stripe

If the issue persists, our customer support team is happy to assist you in completing your purchase successfully.

6. Refund & Return Window

We offer a 7-day return and refund policy to support customer satisfaction. If you're not satisfied with your digital purchase or made an error during the transaction, you may request a refund under the following conditions:

  • The antivirus product key has not been used, redeemed, or activated

  • The request is made within 7 calendar days of the original purchase

  • You provide a valid reason and support documentation

Refunds, once approved, are processed to the original payment method through Stripe and may take 5–10 business days, depending on your bank’s processing time.

7. Product Delivery Format

All products purchased through ClickNCart are delivered in digital format only. Upon successful payment, the license key is sent to the email address provided during checkout. No physical product will be shipped.

If you entered an incorrect email by mistake, please contact our support team immediately to resolve the issue before the key is redeemed.

8. Unauthorized Use or Fraud

We take payment fraud seriously. Any attempt to misuse card information, perform unauthorized chargebacks, or redeem licenses under fraudulent circumstances may lead to the suspension of services and legal actions if necessary. We may also share relevant transactional data with Stripe or legal authorities for fraud protection.

9. Policy Updates

ClickNCart reserves the right to update or modify this Payment Policy as needed to comply with legal, technical, or operational changes. Updates will be reflected on this page. Continuing to use our services after changes signifies your acceptance of the revised policy.

10. Need Help? We’re Here for You

If you have any questions about our payment system, refund process, or order delivery, please contact our customer service team through the Contact Us page. We are committed to providing fast, helpful, and friendly support.

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