Shipping/Delivery Policy

Welcome to ClickNCart, your trusted destination for licensed antivirus software. We are committed to providing a seamless and secure digital delivery experience that’s fast, reliable, and customer-focused. This Shipping & Delivery Policy outlines how and when you’ll receive your purchased digital product.

1. Digital Product Delivery Only

At ClickNCart, all products are delivered digitally. We do not ship physical items.

When you purchase any antivirus software from our platform, you will receive a unique product key directly at your registered email address after payment confirmation. This ensures that:

• There is no waiting for physical shipment

• The delivery process is fast, eco-friendly, and secure

2. Delivery Timeline

Typically, customers receive their digital license key within minutes of completing their purchase. However, depending on system load or verification steps, delivery may take up to 24 hours.

You will receive:

• An Order Confirmation Email

• A Digital License Key Email

We strongly encourage you to check your inbox, spam, and promotions folders after purchase to ensure smooth delivery.

3. Important Delivery Requirements

To ensure prompt delivery of your antivirus product key, please make sure:

• Your email address is correct and active at the time of purchase

• You have access to the email account used during checkout

• You check your email immediately after receiving confirmation

If you experience any delays, our support team is always available to help you retrieve your key.

4. Secure Payment Processing

All transactions are processed via Stripe Payments, a secure and industry-trusted payment gateway. This ensures that:

• Your financial data remains protected and encrypted

• Once payment is approved, digital delivery begins immediately

ClickNCart does not store your full credit or debit card details on our servers.

5. Failed or Missed Deliveries

In rare cases, customers may not receive their digital key due to:

• Mistyped email address

• Spam filter blocking the message

• Technical glitches on the user’s email platform

If this occurs, don’t worry. Simply contact our customer care team with your order ID, and we’ll resend your product key promptly—usually within a few hours.

6. Return & Refund Eligibility

We offer a 7-day return and refund policy, outlined separately in our [Refund & Return Policy]. To summarize:

• Refunds are only applicable if the product key has not been activated

• Requests must be submitted within 7 days of purchase

• All refund inquiries must include order details and a valid reason

Digital goods, once activated or redeemed, are not eligible for return.

7. Customer Support & Assistance

Our team is here to ensure your shopping experience is effortless. Whether you need help finding your delivery email or have a question about your product, we’re ready to assist.

You can reach us easily via the Contact Us page on our website.

8. Policy Updates

We may occasionally revise this policy to reflect changes in technology or service. All updates will be posted on this page and take effect immediately upon publication. Continued use of our services implies acceptance of these terms.