Refund & Return Policy

Welcome to ClickNCart LLC. We value your trust and are committed to delivering a seamless and transparent experience with every purchase. Our Refund & Return Policy is designed to ensure clarity, fairness, and complete customer satisfaction.

Digital Product Delivery & Licensing

All antivirus software licenses purchased through ClickNCart LLC are delivered digitally via email to the registered user. Upon successful payment, customers receive:

• A genuine license key

• Official product activation instructions

• Support contact details for any assistance

We source all licenses exclusively through authorized distributors, including AntiVirusSales (Certificate ID: 4172682, Partner PIN: LO7PU8) and other certified channels. Every product listed on our platform is authentic, backed by official reseller authorization under the AntiVirusSales Partner Program.

Refund Eligibility

We understand that circumstances may change. Refunds may be considered under the following conditions:

1. Non-Delivery of Product

If you do not receive your license key within 24 hours of purchase (excluding weekends and holidays), please contact our support team. We will promptly investigate and ensure delivery or issue a full refund if delivery cannot be confirmed.

2. Invalid or Non-Functional License

If the license key provided is non-functional, invalid, or already in use, we will verify the issue and offer either:

• A replacement license, or

• A full refund, depending on your preference

3. Duplicate Purchase

If you accidentally purchase the same product more than once, we will refund the duplicate transaction upon verification.

Non-Refundable Circumstances

Due to the nature of digital software licensing, the following scenarios are not eligible for refunds:

• Change of mind after license delivery

• Incompatibility with your device or operating system

• Failure to follow installation instructions

• Requests made more than 7 days after purchase

We encourage customers to review product details carefully before completing a purchase. Our support team is always available to assist with pre-purchase questions.

How to Request a Refund

To initiate a refund request, please contact us with the following details:

• Full name and email used for the purchase

• Order ID or transaction reference

• Reason for the refund request

Send your request to:

• Email: support@clickncart.xyz

• Phone: +1 (855)-741-8370

• Office Address: 5900 Balcones Drive, Suite 100, Austin, TX 78731, USA

Our team will respond within 24–48 hours and guide you through the next steps.

Customer Commitment

At ClickNCart LLC, we believe in honest service, unbiased support, and complete transparency. Every customer interaction is handled with care, and every refund request is reviewed with fairness and respect.

We are proud to be an independent authorized reseller of antivirus software in the United States, and we stand behind the quality and authenticity of every product we offer.

Need Help? We're Here for You

Whether you have questions before purchasing or need assistance after your order, our dedicated support team is ready to help. Your satisfaction is our priority, and we’re committed to making your experience with ClickNCart LLC smooth, secure, and rewarding.